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Project News: Ukrainian border guards and customs officers optimise operations with support by the EU

13 May 2020


On 7 of May 2020 in Kyiv, ICMPD organized a kick-off meeting on business processes analysis and re-engineering thus launching the optimization process of partners’ functionalities. Expert support to national agencies has been rendered through the European Union Project “EU Support to Strengthening Integrated Border Management (IBM) in Ukraine”.

Project experts together with the representatives of the State Border Guard Service of Ukraine and the State Customs Service of Ukraine commenced the work on analysing working processes and optimization of operations, that should in long-term perspective lead to more effective support of people and goods crossing the border as well as contribute to the security of Ukrainian borders.

At the first meeting, international project experts, who already have experience of working in Ukraine, presented modern methodologies of business process analysis and reengineering aimed at optimizing the resources and efforts of the organisation and creating maximum value for the client.

In the course of the meeting, the participants agreed on the action plan and priorities, terminology and approaches, as well as the expected deliverables. It is expected that at least 20 IBM business processes will be analysed with support of international and national experts that will result in the implementation of practical recommendations.

The work will cover whole areas and sectors of IBM agencies, coordination between themselves and other Ukrainian agencies as well as cross-border cooperation. It is an integral part of the public administration and border management reforms in Ukraine supported by the European Union and is expected to result in increased mobility of Ukrainian citizens and better integration of national economic operators into the global economic exchange flows coupled with a higher level of border security and prevention of cross-border crime.

More information on the project can be found here.