Posting Date: 14 August 2026

Deadline for Applications: 28 August 2026

Duty Station: Vienna, Austria

Start Date: 1 October 2026

Contract Duration: 3 months

Background

Knowledge Management (KM) focuses on enabling staff to effectively create, organise, discover, analyse and use organisational knowledge through modern information management practices, business intelligence solutions and digital collaboration technologies. Working under the Strategy, Results and Learning (SRL) unit, the intern will in particular contribute to essential technological services and knowledge solutions across ICMPD.

Besides KM, the intern will contribute to various initiatives within SRL, as the unit also encompasses the Project Management Office (PMO) and Monitoring, Evaluation and Learning (MEL).

Objective

The primary objectives of this internship are to support:

• Business analysis of organisational processes to design appropriate knowledge solutions.
• Data storytelling and visualisation initiatives to improve evidence-based decision-making across the organisation. This includes the design and development of analytical reports and dashboards using SQL and Power BI.
• Migration of legacy file server content to structured SharePoint Online document libraries in line with appropriate metadata and governance standards.
• Other innovation and knowledge management tasks aligned with the intern’s profile.

Task and Responsibilities

The intern will be responsible for the following tasks, among others:

• Structuring document libraries using metadata, taxonomy and content types.
• Supporting ad-hoc data analysis tasks as required by KM.
• Analysing business requirements and designing knowledge solutions for data and document management.
• Supporting end-users during transition to structured SharePoint environments.
• Performing other tasks as assigned by the supervisor.

Learning Outcomes

Through this internship, the intern will have the opportunity to:

• Gain hands-on experience in SharePoint Online information architecture and metadata-driven document and information management.
• Develop practical experience in Power platform tools, especially Power Apps and Power BI.
• Gain exposure to enterprise data governance, knowledge management and digital transformation initiatives.
• Improve stakeholder communication and data storytelling capabilities within an international, multicultural environment.

Reporting Lines

The intern will report to: Knowledge Management Lead

The intern will receive regular feedback, mentoring and guidance throughout the internship to support their professional development.

Qualifications and Experience

• Recently completed or currently enrolled in a Masters programme in Knowledge Management, Information Systems, Library and Information Science, Digital Transformation, Business Analytics or a related field.
• Strong analytical skills and an interest in one or more of the following:
  • Document management, metadata and information architecture
  • Relational databases and low-code platforms (e.g. Microsoft Power Apps)
  • Data visualisation and dashboard development (e.g. Microsoft Power BI)
  • Data cleaning, transformation and structuring
• Familiarity with SharePoint Online or document management systems is an asset.
• Ability to translate data into clear visual narratives (data storytelling).
• Strong organisational skills and attention to detail.
• Ability to follow instructions and work independently.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a multicultural environment.
• Proficiency in English; knowledge of other languages is a plus.

Compensation:

ICMPD offers EUR 500,00 per month for a 40 hours per week internship position, including 1.5 leave days per month. Leave should be requested by email in advance with lead/supervisor. ICMPD will provide accident insurance for the duration of the internship. Travel expenses will not be reimbursed, and health insurance is the intern's responsibility.

PLEASE NOTE: An intern is not a staff member of ICMPD. An intern who is a non-citizen of the country in which the duty station is situated is responsible for obtaining any necessary visas and for complying with local laws regarding registration with the local authorities.

Application Procedure:

Interested candidates are requested to submit their application (CV and cover letter) in English via email to David.Coghill@icmpd.org (with the VA number in the title line). All applicants are encouraged to apply as soon as possible after the vacancy has been posted and well before the deadline stated above. Applications received after the published deadline will not be considered.

Due to the high volume of applications, only short-listed candidates will be contacted, and applicants are expected to be available for a personal/telephone interview.

General Information:

ICMPD retains the discretion to re-advertise the vacancy or to cancel the recruitment. Selected candidates will have to provide a signed statement of exclusivity and availability, as well as evidence supporting the educational and professional experience record as per their application.

Posting Date: 14 August 2026

Deadline for Applications: 28 August 2026

Duty Station: Vienna, Austria

Start Date: 1 October 2026

Contract Duration: 3 months, with possibility of extension

Background

The Project Management Office (PMO), within the Strategy, Results and Learning (SRL) Unit, was established in 2024 as ICMPD’s central hub for project management support. It standardises and improves project management tools and processes to ensure they are user-friendly, efficient, and effective. As the focal point for all matters related to Project Management, the PMO offers support, training, and guidance, and enables strategic decision-making. It bridges the gap between projects, portfolios, and organisational governance.  

Working as a team member of the Strategy, Results and Learning (SRL) unit, the intern will in particular contribute to developing and maintaining the ICMPD-internal SharePoint-based PMO communication site, help creating a central knowledge hub for project teams, and support the development of a Project Management Handbook for the whole of ICMPD.

Besides the PMO, the intern will contribute to various initiatives within the SRL unit and its teams for Knowledge Management (KM), Strategy implementation, and Monitoring, Evaluation and Learning (MEL).

Objectives

• Support the PMO in building and maintaining a SharePoint communications site to improve team collaboration and information sharing.
• Contribute to the development of a project management handbook to standardise processes.
• Contribute to project development initiatives and process standardisation.
• Support file migration, organisation and workflow automation through SharePoint and related tools.

Task and Responsibilities

The intern will be responsible for the following tasks:

• Designing, configuring, and maintaining SharePoint pages, lists, and libraries.
• Researching, drafting and structuring project management standards (templates, workflows, guidance, best practices) for user-friendly navigation and accessibility.
• Structuring document libraries using metadata, taxonomy and content types.
• Collecting project documents, including of past projects, and importing them to document libraries with properly assigned metadata.
• Performing other tasks as assigned.

Learning Outcomes

Through this internship, the intern will have the opportunity to:

• Gain hands-on experience in SharePoint site administration, design, and user support.
• Develop an understanding of PMO functions, project lifecycle, and standardisation of processes.
• Strengthen technical writing and documentation skills through handbook contributions.
• Gain exposure to enterprise project governance and digital transformation initiatives.
• Improve communication and teamwork skills within an international, multicultural environment.

Reporting Lines

The intern will report to the Project Management Officer in SRL/PMO for day-to-day tasks, under overall supervision of and coordination with the PMO Manager.

The intern will receive regular feedback, mentoring and guidance throughout the internship to support their professional development.

Qualifications and Experience

• Recently completed or currently enrolled in a Masters programme in Project Management, Business Administration, Information Management, Knowledge Management, Information Systems, Organisational Development, Digital Transformation, Public Administration or a related field.
• Experience creating or editing written documentation, guidance, templates, or reports.
• Experience structuring content or working with collaborative online platforms / websites.
• Experience handling document repositories, shared drives, or content libraries.
• Familiarity with project management methodologies, tools, or project documentation (an asset).
• Familiarity with SharePoint page creation, document libraries, lists, or content management (an asset).
• Familiarity with metadata, document classification, taxonomy, or records management concepts (an asset).
• Familiarity with workflow automation tools such as Power Automate (an asset).
• Familiarity with PowerBI and similar dashboards (an asset).
• Strong analytical and organisational skills, and attention to detail.
• Ability to follow instructions and work independently.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a multicultural environment.
• Proficiency in English; knowledge of other languages is a plus.

Compensation:

ICMPD offers EUR 500,00 per month for a 40 hours per week internship position, including 1.5 leave days per month. Leave should be requested by email in advance with lead/supervisor. ICMPD will provide accident insurance for the duration of the internship. Travel expenses will not be reimbursed, and health insurance is the intern's responsibility.

PLEASE NOTE: An intern is not a staff member of ICMPD. An intern who is a non-citizen of the country in which the duty station is situated is responsible for obtaining any necessary visas and for complying with local laws regarding registration with the local authorities.

Application Procedure:

Interested candidates are requested to submit their application (CV and cover letter) in English via email to katharina.hahn-schaur@icmpd.org (with the VA number in the title line). All applicants are encouraged to apply as soon as possible after the vacancy has been posted and well before the deadline stated above. Applications received after the published deadline will not be considered.

Due to the high volume of applications, only short-listed candidates will be contacted, and applicants are expected to be available for a personal/telephone interview.

General Information:

ICMPD retains the discretion to re-advertise the vacancy or to cancel the recruitment. Selected candidates will have to provide a signed statement of exclusivity and availability, as well as evidence supporting the educational and professional experience record as per their application.